Privacy Policy

Effective Date: October 15, 2024

At CreativeDen, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

• Account Information: name, email address, login details.
• Device/Event Data: information you choose to share from connected devices (e.g., smartwatch, EV, speaker, smart ring, scale, etc.).
• Technical Data: IP address, browser type, cookies, usage logs.

How We Use Information

• To provide our diary/recap services.
• To improve security, performance, and features.
• To comply with legal requirements.
• To communicate with you about updates or service notices.

We do not sell or share your personal information with advertisers.

Legal Basis for Processing (GDPR / CCPA)

• Your consent (when you sign up and connect devices).
• Performance of a contract (to provide you the requested service).
• Legitimate interests (to secure and improve our services).
• Legal obligations (when required to comply with law).

Third-Party Service Providers

We may share limited data with trusted third-party service providers (e.g., hosting providers, analytics tools, payment processors). These providers are bound by confidentiality agreements and are only allowed to use data to perform services on our behalf.

Data Retention

We retain your personal data only as long as necessary to:

• Provide the services you requested,
• Fulfill legal obligations, or
• Resolve disputes and enforce agreements.

When no longer needed, data is securely deleted or anonymized.

International Transfers

If you access our services outside the United States, your information may be transferred to servers in the U.S. or other countries. We ensure safeguards for such transfers consistent with applicable laws.

User Rights

You have the right to:

• Access, correct, or delete your personal information.
• Request portability of your data.
• Restrict or object to processing.
• Opt out of non-essential cookies.

To exercise these rights, contact us at support@creativeden.info.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have done so, we will delete the data promptly.

Data Protection & Security

We use encryption, secure servers, and access controls to protect your data. However, no system can be 100% secure, and you use our services at your own risk.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

CreativeDen
Email: support@creativeden.info
Website: www.creativeden.info

For GDPR/CCPA requests, please include "Data Privacy Request" in your email subject line.